Revolutionizing Roadside Assistance: CarAid’s Cloud Transformation with Vontech Group & AWS
CarAid is an innovative startup reshaping how car owners receive emergency support—offering on-the-spot battery replacements, tyre swaps, jumpstarts, and more, all through a responsive mobile platform. To scale its services and deliver smarter, faster support to users, CarAid partnered with Vontech Group to rearchitect its infrastructure using AWS.
The Challenge
CarAid was running a monolithic architecture that limited scalability and real-time responsiveness. Their existing backend, hosted on Firebase (GCP), couldn’t support their future vision of microservices and AI-driven support.
Pain points included:
- Limited scalability and flexibility with their monolith
- Lack of real-time inventory updates for parts and tools
- Need for intelligent routing of user requests to the nearest support center
- No automated, AI-powered user engagement via chat or phone
- Requirement for AWS startup credits to support migration and development
The Solution
Vontech Group redesigned CarAid’s architecture using the AWS Well-Architected Framework to prioritize scalability, reliability, security, and operational excellence.
Key Elements of the New Architecture:
- Amazon VPC: To isolate resources and secure communication between components
- AWS Lambda: Enables serverless compute for real-time functions and task automation
- Amazon DynamoDB: Provides low-latency, highly scalable NoSQL database capabilities
- Amazon Cognito: Simplifies authentication and user management securely
- AWS AppSync & GraphQL: Powers real-time data interactions for their mobile app
- Amazon S3: Scalable object storage for logs, data, and media files
- AWS Amplify: Supports rapid development and deployment of full-stack applications
- Security Groups & WAF: Protect the workloads from external threats
AI-Readiness Built In:
CarAid’s future goals—like implementing a real-time chatbot to check spare part availability or AI switchboards to assist customer support—are now supported by a modular, API-driven infrastructure that can grow with their business.
Result
- Successfully migrated to AWS with $5,000 startup credit support.
- Reduced response latency for mobile users across regions.
- Improved application security and authentication workflows.
- Set the foundation for AI-enabled customer support and logistics.
- Achieved high availability and scalability without added infrastructure costs
Final Thoughts
By migrating to AWS and leveraging a serverless, modular design, CarAid is now primed for the future. The architecture supports both current service delivery and planned AI enhancements, all while improving performance, reducing costs, and enhancing user experience.
Looking to modernize your business like CarAid? Partner with Vontech Group today to unleash the power of AWS.
